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Contact Us

We are an online only insurance provider but if you need to contact us by phone or post then please feel free to do so.

If you have good (or bad) words to say about our products or service get in touch using the details below. Don't forget you can read our frequently asked questions pages which should answer many of your queries.

If you purchased your policy before 22nd January 2010 you can find the policy documents here.

If you purchased your policy before 20th September 2010 you can find the policy documents here.

If you purchased your policy before 1st February 2011 you can find the policy documents here.

We know that sometimes its just not possible to do everything online so if you need to call us the number is just below. Don't forget that some days are busier than others (Monday mornings are usually very busy!) so please be patient and we will get to your your call as quickly as possible.

By Email

 
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By Telephone

Please refer to your policy documents for the correct number to call in the event of a claim or for emergency medical assistance whilst abroad. For sales and customer service enquiries please call 0844 482 0027

By Post

Travel Insurance Dept. 6 Floodgates, Castle Lane, West Grinstead, West Sussex, RH13 8LH

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